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verify.cobaltstrike.com outage summary

November 11, 2020

Cobalt Strike’s update process was degraded due to a data center outage that affected https://verify.cobaltstrike.com. The verify server is back up and the functionality of our update process is restored.

Here’s the timeline of the incident:

November 10, 2020 – 5:15pm EST The Cobalt Strike update process is degraded. You may still download and update the product. The verification step is unavailable. You will see a warning about verify.cobaltstrike.com not accepting connections during the update process. There is a data center networking issue that impacted our verification server. We are working with our service provider and monitoring the issue.

November 10, 2020 – 9:35pm EST The data center network issue was a planned power outage gone awry. We will bring the verify server online once connectivity is restored.

November 11, 2020 12:20pm EST The power outage caused a hardware failure with our provider. Our provider is working to address this. We have the option to migrate verify elsewhere, but are waiting out the restoration of the current server at this time.

November 11, 2020 1:05pm EST The verify server is back online and this incident is resolved.

What is the verify server?

The verify server is where we publish SHA-256 hashes of the Cobalt Strike product and its distribution packages. Our update program pins the certificate of this server and uses its hashes to verify the integrity of the product download. When the update program is unable to complete this process, it gives you the option to continue, but it warns that you should not.

The verify server exists on infrastructure separate from other parts of the Cobalt Strike update process. This outage did not affect other parts of our update infrastructure.

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